Solippy LOOP is a real at-home IPL hair-removal device, but customer experiences are mixed. Solippy markets LOOP as a pain-free IPL treatment with five intensity levels, a skin-contact sensor, 100-day money-back guarantee and two-year warranty. Its official page currently lists the device at €89.99, reduced from €179.99, and displays a 4.6/5 rating from 2,656 reviews.
The more important question is whether it works reliably and whether the company is easy to deal with if something goes wrong. Customer feedback includes genuine reports of slower and finer hair growth, but there are also complaints about ineffective results, refund difficulties and buyers allegedly receiving Lindywel/APPY-branded devices instead of the Solippy LOOP they ordered.
So, I would not call Solippy LOOP a confirmed scam, but I would approach the purchase with caution.
Solippy LOOP Hair Remover at a Glance
| Factor | What we found |
|---|---|
| Product | Solippy LOOP IPL hair-removal device |
| Technology | IPL — intense pulsed light |
| Intensity levels | 5 |
| Claimed flashes | 500,000 in one section; 300,000 elsewhere |
| Official listed price | €89.99 sale price at time checked |
| Official rating | 4.6/5 from 2,656 reviews |
| Money-back guarantee | 100 days |
| Device warranty | 2 years |
| Best-suited users | According to seller, darker hair with light-to-medium skin |
| Independent customer feedback | Mixed |
| Main concerns | Refund complaints and reports of differently branded devices |
| Overall assessment | Real product, but buyer caution recommended |
What Is Solippy LOOP?
Solippy LOOP is a handheld IPL hair-removal device designed for home use. Instead of removing individual hairs through shaving, waxing or epilation, IPL uses pulses of light that are absorbed by pigment in the hair.
Solippy says LOOP can be used on areas including the legs, arms, underarms and bikini line. The device has five intensity levels and a skin-contact sensor designed to prevent accidental flashes. The package is advertised as including the LOOP device, power adapter, user guide and protective glasses.
The company currently promotes LOOP as an alternative to repeated salon treatments.
How Does Solippy LOOP Work?
The basic principle behind IPL is well established.
Solippy explains that light is absorbed by pigment in the hair, with the resulting energy converted into heat that targets the hair follicle. With repeated treatments, the company says hairs should become finer, fewer and slower to grow back.
That means consumers shouldn’t expect one treatment to permanently remove all unwanted hair.
Solippy itself recommends using LOOP once a week for the first four weeks and then once every two weeks for another eight weeks. The company says most users notice reduced hair growth after three or four sessions.
Does Solippy LOOP Really Work?
This is where customer experiences become mixed.
Some users report that LOOP reduced their hair growth. Recent Trustpilot reviews include customers saying regrowth became thinner or slower and that the device was comfortable to use. One reviewer said she noticed a difference after her first use and later found that regrowth was less and thinner. Another said LOOP was extending the time between professional laser appointments.
But other customers report little or no improvement.
One recent reviewer said she had used the Solippy device weekly for around three months and saw no meaningful change. Another reviewer said the device did not work for her after several weeks of use.
This variation is not necessarily surprising with IPL. Results depend on factors including hair colour, skin tone, treatment consistency and the individual device.
Solippy itself acknowledges that LOOP works best on darker hair and light-to-medium skin tones. It says results may be reduced on very light, grey or red hair and on very dark skin.
Therefore, the safest conclusion is that LOOP may work for suitable users, but its advertised results should not be treated as guaranteed.
Is Solippy LOOP Pain-Free?
Solippy markets LOOP as pain-free and says users may experience only slight tingling or warmth. The five intensity levels allow users to adjust the treatment according to comfort.
Customer feedback generally includes positive comments about comfort, although individual experiences naturally vary.
The more realistic interpretation of “pain-free” is that IPL may be relatively comfortable for many users, rather than assuming nobody will experience any sensation.
Anyone experiencing a significant skin reaction should stop treatment and seek appropriate medical advice, particularly because IPL devices are not appropriate for every skin type or condition.
A Strange Inconsistency: 500,000 vs. 300,000 Flashes
One detail on Solippy’s own product page deserves attention.
The page repeatedly advertises 500,000 flashes, including a claim that this represents more than ten years of use. Elsewhere on the same page, however, it says 300,000 flashes and again describes the lifespan as more than ten years.
This may simply be an outdated specification that was not removed when the product page changed.
It doesn’t prove anything dishonest, but it is still something buyers should notice. A product specification should ideally be consistent across the official sales page.
Solippy LOOP Reviews: Positive Experiences
There are plenty of positive customer comments.
Trustpilot currently shows Solippy with a 4.3 TrustScore, based on 1,293 reviews, while the official LOOP page displays 2,656 product reviews with a 4.6 rating. Trustpilot’s current breakdown shows 64% five-star reviews and 21% four-star reviews.
Positive reviews commonly mention:
- Comfortable treatments
- Fast shipping
- Easy operation
- Reduced hair regrowth
- Finer hair
- Good value compared with salon treatments
One recent reviewer said the product was already extending the time between professional laser appointments. Another described the product as good quality with fast shipping.
These experiences suggest that it would be unfair to describe LOOP as universally ineffective.
Negative Solippy LOOP Reviews
The negative feedback is more concerning when it goes beyond normal differences in IPL results.
Some customers say the device did not reduce hair growth even after consistent use. Others complain about customer service and refund problems.
The most notable complaints concern customers allegedly receiving a different product from the one advertised.
Did Some Buyers Receive Lindywel or APPY Instead?
Yes, there are multiple customer reports making this allegation.
A Trustpilot review of Lindywel says the reviewer ordered a LOOP from Solippy but received a Lindywel device instead and claimed that it did not work. Other reviews similarly describe receiving Lindywel/APPY-branded machines after ordering Solippy LOOP.
An independent review of Solippy also reported complaints from customers who said they received differently branded IPL devices. The article says some customers were told the products were essentially the same or came from the same manufacturing facility.
This does not establish that every Solippy customer receives a different device. But because multiple customers describe similar experiences, it is a legitimate issue to consider.
If a buyer orders a product clearly marketed as Solippy LOOP, receiving a different brand without clear disclosure could reasonably cause concern.
What About the 100-Day Money-Back Guarantee?
Solippy prominently advertises a 100-day money-back guarantee. Its official page describes the guarantee as a 100-day satisfaction guarantee and also advertises a two-year warranty covering manufacturing defects or malfunction.
This sounds reassuring.
However, some customers say their refund requests did not go smoothly. Complaints include allegations that refunds were denied after the device was used or after customers purchased the product at a discount. Other buyers report successful refunds, showing that the experience isn’t universally negative.
That inconsistency is important.
Before buying, consumers should read the exact refund terms applying to their order and save a copy or screenshot of the advertised guarantee.
Is Solippy LOOP Legit or a Scam?
The evidence does not justify calling Solippy LOOP a confirmed scam.
There is a functioning Solippy website, an identifiable product, customer reviews, published contact information and a stated warranty and refund policy. The company currently identifies the operator on its product page as PixelCart LTD, with a UK company number and London address.
There are also many positive customer reviews and reports of successful use.
At the same time, the complaints about refunds and differently branded devices cannot simply be ignored.
So the more accurate description is:
Solippy LOOP appears to be a real product sold by a real online retailer, but the company has enough customer-service and fulfillment complaints to justify caution.
Pros and Cons
Pros
- Real IPL technology
- Five intensity levels
- Skin-contact sensor
- Protective glasses included
- No replacement cartridges advertised
- Two-year device warranty
- 100-day satisfaction guarantee advertised
- Many positive customer reviews
- Some users report slower and finer hair regrowth
Cons
- Results vary substantially between users
- Not equally effective for every hair colour or skin tone
- Official page contains inconsistent flash-count specifications
- Multiple complaints about refunds
- Reports of buyers receiving Lindywel/APPY-branded devices
- Independent long-term reputation is less established than major IPL brands
- Marketing language such as “permanent” and “pain-free” can create unrealistic expectations
Frequently Asked Questions
Does Solippy LOOP permanently remove hair?
Solippy says repeated IPL treatment can permanently reduce most hairs after a complete treatment cycle. However, the company also describes the process as progressive hair reduction, meaning users should not expect every hair to disappear permanently after a few treatments.
How quickly does Solippy LOOP work?
Solippy says most users notice reduced hair growth after three to four sessions, although individual results vary.
Is Solippy LOOP suitable for dark skin?
Solippy says results may be reduced on very dark skin and recommends the device primarily for darker hair with light-to-medium skin tones. Check the official safety guidance before use.
Is Solippy LOOP painful?
The company describes the device as pain-free, but acknowledges that some users may feel mild tingling or warmth.
How many flashes does LOOP have?
The official page currently contains conflicting information, listing both 500,000 and 300,000 flashes in different sections.
Is Solippy LOOP better than professional laser hair removal?
It should not automatically be considered equivalent to professional laser treatment. LOOP is an at-home IPL device, while professional laser systems use different technology and are operated under professional supervision.
Is Solippy LOOP worth buying?
It may be worth considering for someone who is a suitable IPL user and wants a relatively inexpensive home device. However, the mixed customer feedback means buyers should carefully review the current refund terms and confirm exactly what product they will receive.
Final Verdict
Solippy LOOP is not simply a fake product with no evidence of real customers. The device exists, the company has a functioning storefront, and many customers report that it is comfortable and helped reduce their hair regrowth.
But there are enough warning signs to prevent a completely positive recommendation.
The most significant concerns are the repeated reports of customers receiving differently branded IPL devices and the conflicting experiences surrounding the advertised 100-day money-back guarantee.
The product page’s conflicting 500,000 versus 300,000 flash specifications are another reason to read the details carefully.
Bottom Line
Solippy LOOP appears to be a legitimate home IPL product, but it is not a risk-free purchase. Some users report genuine hair reduction, while others say it failed to produce results. The device may be worth considering for the right user, but anyone ordering should verify the exact model, document the advertised refund policy and use a payment method that offers buyer protection.
The safest conclusion is therefore “real product, mixed evidence and buyer caution recommended,” rather than either “definitely a scam” or “guaranteed to work.”
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Nikhil Sharma is the author and researcher behind Review Trails, where he shares shopping website reviews, product insights, and scam or legit website analysis. He focuses on providing honest, easy-to-understand information that helps readers make safer and smarter online purchasing decisions.